Privacy - Privacy Policy

Who we are

The data controller for this website is Flex LLC, operating as Flex, with registered / mailing address at 30 N Gould St Ste R, Sheridan, WY 82801, United States.

Privacy questions: [email protected].

Scope

This policy covers visitors to flexible.am, people who contact us through forms or email, newsletter subscribers (if enabled), and recipients of project inquiries. Separate product terms may apply to the FLEX WordPress plugins listed on WordPress.org.

Information we collect

Information you provide

• Contact details such as name, email address, phone number, and company name when you submit the contact form or email us.
• Message content and budget preferences you choose to share in an inquiry.
• Newsletter email address if you subscribe (optional; not required to browse the site).

Information collected automatically

• Technical data such as IP address, browser type, device type, referring URL, and pages viewed.
• Approximate location derived from IP (country / region level) via our hosting or CDN providers.
• Cookie and similar identifiers used for security, load balancing, and (where consented) analytics — see our Cookie Policy.

How we use information

• To respond to inquiries and provide quotes or project proposals.
• To operate, secure, and improve the website.
• To send service or marketing messages only where you have asked for them or where permitted by law.
• To comply with legal obligations and protect our rights.

Legal bases (where GDPR / similar laws apply)

• Contract / pre-contract steps — handling inquiries and delivering services you request.
• Legitimate interests — securing the site, preventing abuse, and improving our offerings in ways that do not override your rights.
• Consent — non-essential cookies or marketing where required.
• Legal obligation — tax, accounting, or regulatory requirements.

Sharing

We do not sell personal data. We may share information with:

• Infrastructure providers (hosting, CDN such as Cloudflare, email or messaging tools used to deliver notifications).
• Professional advisers (legal, accounting) under confidentiality where needed.
• Authorities when required by law or to protect rights, safety, or property.

Contact-form submissions may be forwarded to our internal messaging channels (for example Telegram) so our team can respond quickly. Access is limited to people who need it to handle your request.

International transfers

We are based in the United States. If you access the site from outside the U.S., your information may be processed in the U.S. or other countries where our providers operate. Where required, we use appropriate safeguards (such as standard contractual clauses or provider certifications).

Retention

Inquiry records are kept for as long as needed to manage the conversation and related business records (typically up to several years, or longer if required for legal claims). Server and security logs are retained for shorter operational periods unless an investigation requires longer storage. You may ask us to delete data subject to legal limits.

Security

We use industry-standard measures appropriate to a marketing website and inquiry workflow (TLS in transit via CDN, access controls, least privilege on notification channels). No method of transmission or storage is completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability or withdrawal of consent. To exercise these rights, email [email protected]. You may also lodge a complaint with your local supervisory authority.

California residents may have additional rights under the CCPA/CPRA (including to know, delete, and opt out of “sale”/“sharing” as defined by those laws). We do not sell personal information as commonly understood; contact us to make a request.

Children

The site is directed at businesses and professionals. We do not knowingly collect personal data from children under 16. If you believe we have, contact us and we will delete it.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Material changes may be highlighted on the site or by email where appropriate.

Contact

Flex LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
[email protected]

Related: Terms of Use, Cookie Policy, Legal notice.